As we draw closer to the end of the first quarter of the twenty-first century, one thing becomes clear: organizations implementing automation technologies are finding themselves at a significant advantage compared to their peers.
This, of course, comes as no surprise to any forward-thinking readers—after all, what would it mean for your business if your staff spent less time on repetitive and mundane tasks, and more time on creative, interesting work?
Nearly all businesses have to complete repetitive tasks, no matter how big or small they are. However, we’ve reached a stage of technological development where this kind of “mental grunt work” can be farmed out to machines, leaving the “real” and far more satisfying work to the people. One of these technological developments is called Robotic Process Automation, or RPA.
Let’s learn more about it, and why Xerox’s implementation of this technology has rapidly become the go-to RPA solution for businesses and organizations the world over.
A Big Catalog of Ready-To-Use Bots: Why Xerox’s Implementation of Robotic Process Automation Is an Industry Leader
From a technical perspective, RPA is really an amalgamation of advanced software, artificial intelligence, and machine learning, designed to make decisions about how to organize, catalog, or modify unstructured data.
Right—so in English, that means RPA is a system capable of doing things with data that used to require a person. Different implementations of the technology are called “bots” or “RPA bots”, which can be thought of as the software programs that can do different kinds of work.
For example, you might have a bot designed to update inventory levels after a sale and to notify you via text message when you need to reorder a particular product. That’s already sounding pretty impressive, and believe it or not, that’s actually a fairly simple application of RPA.
What makes Xerox’s implementation of RPA so exciting is that they already have a library of “bots” for tasks that many (if not most) businesses would be more than happy to automate—so when you start using RPA, there’s a good chance a “plug ‘n play” solution is already waiting for you.
RPA Is for Everyone, NOT Just “Big” Businesses—Here’s How Small and Midsize Businesses Are Using This Technology Today
The thing to keep in mind about RPA is that if a task involves data and is generally repetitive, an RPA bot either already exists or can be custom made to achieve that goal. For example, an RPA bot might not be able to tell you whether or not a painting is beautiful—although if you had survey data about the painting it could certainly crunch the numbers for you!—but it could, say, extract important data from client order documents and place that information into a report for you.
Let’s look at something a little more tangible.
Here’s an example of how Xerox’s RPA could be utilized in a small business setting to enhance customer relationship management: imagine a bot that automatically gathers customer feedback from various channels, compiles it into a comprehensive report, and categorizes that information for easy analysis over your morning coffee. To have this kind of research data in an easy-to-digest report on your desk every morning would likely require hiring dedicated personnel, which would represent significant cost—a cost that’s eliminated with RPA.
Interested in Learning More About Robotic Process Automation and Xerox Technology? Here’s How To Contact Our Team of Experts
Xerox’s implementation of RPA is such a great example of the innovative-yet-practical solutions modern Xerox technology offers—and like so many of the technologies offered by Xerox, it can be tailored to fit your unique business needs.
Our team at Smart Document Solutions is excited about this technology, so we’d love to show you how it works in more detail and discuss how it can benefit your organization. Feel free to drop by one of our convenient locations, reach out to us, or request a free online quote. We’re here to help and answer any questions you might have!
