The days of printers being used solely to print documents are long, long behind us—these days, our printers are instant language translation machines, tools for gathering customer feedback, and workflow optimizing powerhouses (to name just a small handful of the applications of modern Xerox technology!).
There is, however, one tiny catch: with such great power so too comes great complexity. Sure, it’s easy to use your Xerox multifunction printer, but troubleshooting issues, particularly those that might crop up with the physical hardware itself, can be daunting… particularly if a problem arises when all you want to do is get back to work.
Xerox is widely respected for providing excellent customer support and documentation for their devices, which certainly helps in these unwanted scenarios. But some of the newer tech-support technology is truly, and we mean truly impressive. In today’s post, we’ll be taking a look at CareAR Instruct for Xerox Devices, an undeniably futuristic and effective take on self-servicing your Xerox devices.
What Is CareAR Instruct for Xerox Devices, and How Does It Work?
Imagine if someone, let’s say a professional tech guru, was looking over your shoulder as you attempted to fix an issue with your printer. No, not in an annoying “are you sure you’re doing it right?” kind of way, but a genuinely helpful, non-intrusive way. That’s pretty much what CareAR can do.
With a combination of interactive 3D guides, video instructions, and support content, this app can turn even the most tech-averse person into a capable problem solver. The “AR” in CareAR stands for Augmented Reality. When you point your mobile device’s camera at your printer, the app can provide you with informative overlays on your actual printer, meaning that when you’re troubleshooting a problem or learning about what a particular component does, you can see it on the real-life machine in front of you via your device’s screen.
CareAR Instruct for Xerox Devices Isn’t Just for Troubleshooting—It’s a Great Way To Get To Know Your Printer
With the CareAR Instruct for Xerox Devices app, you can really get a handle on how your printer works and how it’s designed. Reading documentation isn’t quite as interesting or as interactive as the CareAR app, so you’ll have a greater incentivize d to understand the full breadth and depth of your printer’s features and capabilities. But if reading documentation is your thing, that’s all right too—the app takes into account different learning styles, so whether you prefer reading documentation, watching videos, or using the 3D, augmented reality overlays, you’ll discover something new.
Ready To Learn More About How Futuristic Xerox Technology Really Is? Our Team of Experts Are Standing By To Give You a Tour of Modern Xerox Office Equipment
If you’re ready to see just how cutting-edge Xerox office equipment can be, our team of experts are just a call away, or you can contact us online. We’re also ready to give you a tour of these devices at any of our conveniently located offices throughout Arizona, so please do feel free to stop by. If you already have an idea of what you’re looking for, we also invite you to request a free, zero-obligation online quote.
