Package Inserts Done Right: Methods to Increase Customer Retention & Loyalty

Pop quiz. What’s more cost effective: keeping your current customers or acquiring brand new ones? You probably immediately knew the answer—retaining your existing customer base is far more cost effective, which is why successful businesses put such an emphasis on keeping “proven buyers” happy. If your business ever ships a product to your customers, you’ve likely experimented with package inserts. A package insert is a dirt-cheap way to increase customer retention if [...]